Sprig
Sprig â in-product user research platform with AI-powered surveys, session replays, and heatmaps.
Why We Picked Sprig
Sprig is the strongest platform for capturing in-context user insights directly within a live product. The natural-language querying of user data is a standout AI feature that saves hours of analysis. The integration ecosystem is narrower than competitors, and MTU-based pricing can escalate quickly for high-traffic products.
Key Features
- In-product surveys triggered at precise moments in the user journey capture contextual feedback with AI-powered real-time analysis of open-ended responses
- Session replays with AI summarization automatically identify behavioral patterns and link replay clips to specific survey responses for complete context
- Heatmaps with AI analysis provide aggregated visual representations of user interactions, automatically identifying popular and buried areas
- Sprig AI acts as a conversational analytics layer â ask natural-language questions about user sentiment and feature adoption to get instant answers
Specifications
| Core Competency | In-Product User Research, Behavioral Analytics, Continuous Feedback |
|---|---|
| Founded | 2019 |
| Funding | Series C ($152M total) |
| Certifications | SOC2 Type II, GDPR, CCPA |
| Pricing Model | bundle-based + MTUs |
| Free Tier | Available |
| Native Integrations | 4 of 5 top integrations |
| Team Size | Mid, Large |
Trust & Credibility
Founded: 2019 (7 years in operation)
Funding: Series C ($152M total)
Team Size: 201-500 employees
Security & Compliance: SOC2 Type II GDPR CCPA
Best For
Methodology Fit
How well Sprig supports each PM methodology, scored 1-5 based on feature depth and template availability. Sprig is strongest for Agile teams (4/5).
| Methodology | Score | Fit |
|---|---|---|
| Agile | 4/5 | |
| Kanban | 3/5 | |
| Waterfall | 2/5 | |
| Hybrid | 4/5 | |
| SAFe | 2/5 |
AI Capability Depth
How deep Sprig's AI goes across five key dimensions, scored 1-5 based on feature analysis. Sprig is strongest in natural language and has the most room to grow in agentic ai.
| Capability | Score | Depth |
|---|---|---|
| Workflow Automation | 4/5 | |
| Predictive Analytics | 3/5 | |
| Content Generation | 3/5 | |
| Natural Language | 5/5 | |
| Agentic AI | 2/5 |
Pros & Cons
Pros
- In-product surveys triggered at precise moments in the user journey capture contextual feedback with AI-powered real-time analysis of open-ended responses
- Session replays with AI summarization automatically identify behavioral patterns and link replay clips to specific survey responses for complete context
- Heatmaps with AI analysis provide aggregated visual representations of user interactions, automatically identifying popular and buried areas
- Sprig AI acts as a conversational analytics layer â ask natural-language questions about user sentiment and feature adoption to get instant answers
Cons
- Limited advanced features compared to competitors
- Smaller user community and resources
Sprig Pricing (February 2026)
Pricing model: bundle-based + MTUs
| Plan | Price | Includes |
|---|---|---|
| Free | $0 |
|
| Starter | $175/month |
|
| Enterprise | Custom |
|
What AI features does each tier include?
| Free | AI analysis (limited to 1/month) |
| Paid | Full AI analysis, 25K MTUs |
| Enterprise | Custom limits, API access, advanced AI |
Pricing verified February 2026. Visit Sprig pricing page for current rates.
Pricing
For the most up-to-date pricing information, visit the Sprig pricing page.
Who is this for?
Teams looking to speed up planning and delivery with AI assistance.
Bottom line
Sprig suits focused use cases; compare against higher-scoring options if you need breadth.
PM Reviews & Ratings
Be the first to review Sprig from a PM perspective!
Share your experience with Impact on Team Velocity, Quality of Insights, and Ease of Integration.
Submit ReviewIntegration Depth
4 of 5 top integrations are native (not requiring third-party connectors).
| Integration | Type | Direction | Sync |
|---|---|---|---|
| Segment | Native | Bi-directional | Real-time |
| Amplitude | Native | One-way | Real-time |
| Mixpanel | Native | One-way | Real-time |
| Slack | Native | One-way | Real-time |
| Zapier | Zapier | Bi-directional | Webhook |
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