Quo (formerly OpenPhone)
Quo (rebranded from OpenPhone) — AI-augmented business phone system with calling, messaging, AI call answering (Sona), AI call summaries, and HubSpot/Salesforce integrations for distributed teams.
Why We Picked Quo (formerly OpenPhone)
Quo (rebranded from OpenPhone — founded 2018 by Mahyar Raissi and Daryna Kulya, Y Combinator-backed) is the modern startup phone. Starter at $15/user/month annual covers Sona AI agent with 1,000 free credits. Business at $23/user/month annual unlocks AI summaries and HubSpot/Salesforce. SOC 2 + HIPAA-ready.
Key Features
- Sona 24/7 AI call answering agent (1,000 free credits)
- AI call summaries and transcripts (Business+)
- AI message response suggestions
- AI call tagging on Scale plan
- API access on all plans, HubSpot/Salesforce on Business+
- Group calling, call transfers, IVR phone menus
Specifications
| Core Competency | Startup Phone System, AI Call Answering, Founder-PM Voice, Distributed Team Calling |
|---|---|
| Founded | 2018 |
| Funding | Series B |
| Certifications | SOC 2, HIPAA-ready |
| Pricing Model | per-user tiered |
| Team Size | Solo, Small, Mid |
Trust & Credibility
Founded: 2018 (8 years in operation)
Funding: Series B
Team Size: 201-500 employees
Security & Compliance: SOC 2 HIPAA-ready
Best For
Methodology Fit
How well Quo (formerly OpenPhone) supports each PM methodology, scored 1-5 based on feature depth and template availability. Quo (formerly OpenPhone) is strongest for Agile teams (4/5).
| Methodology | Score | Fit |
|---|---|---|
| Agile | 4/5 | |
| Kanban | 3/5 | |
| Waterfall | 2/5 | |
| Hybrid | 3/5 | |
| SAFe | 2/5 |
AI Capability Depth
How deep Quo (formerly OpenPhone)'s AI goes across five key dimensions, scored 1-5 based on feature analysis. Quo (formerly OpenPhone) is strongest in workflow automation and has the most room to grow in predictive analytics.
| Capability | Score | Depth |
|---|---|---|
| Workflow Automation | 4/5 | |
| Predictive Analytics | 3/5 | |
| Content Generation | 4/5 | |
| Natural Language | 4/5 | |
| Agentic AI | 4/5 |
Use Cases
- Startup founders running customer calls with Sona AI as overflow agent
- Distributed PM teams sharing numbers and group-calling on Business plan
- AI call summaries auto-logged to HubSpot/Salesforce after every call
- AI tag categorization on Scale tier feeding deal pipeline analysis
- API access for custom integrations to product analytics tools
Pros & Cons
Pros
- Sona 24/7 AI call answering agent (1,000 free credits)
- AI call summaries and transcripts (Business+)
- AI message response suggestions
- AI call tagging on Scale plan
Cons
- Smaller user community and resources
- Free tier includes usage restrictions
Quo (formerly OpenPhone) Pricing (May 2026)
Pricing model: per-user tiered
| Plan | Price | Includes |
|---|---|---|
| Starter | $15/user/month (annual; $19 monthly) (per seat) |
|
| Business | $23/user/month (annual; $33 monthly) (per seat) |
|
| Scale | $35/user/month (annual; $47 monthly) (per seat) |
|
What AI features does each tier include?
| Free | Trial only |
| Paid | Sona AI agent (1K credits), AI summaries (Business+), AI tags (Scale) |
| Enterprise | Custom integrations, dedicated onboarding, priority support |
Pricing verified May 2026. Visit Quo (formerly OpenPhone) pricing page for current rates.
Pricing
For the most up-to-date pricing information, visit the Quo (formerly OpenPhone) pricing page.
Who is this for?
Teams looking to speed up planning and delivery with AI assistance.
Bottom line
Quo (formerly OpenPhone) suits focused use cases; compare against higher-scoring options if you need breadth.
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Related Use Cases
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Frequently Asked Questions About Quo (formerly OpenPhone)
What is Quo (formerly OpenPhone)?
Quo (formerly OpenPhone) is an AI-powered product management platform that provides sona 24/7 ai call answering agent (1,000 free credits). It scores 79/100 in our expert analysis and is best for startup phone system, ai call answering, founder-pm voice.
How much does Quo (formerly OpenPhone) cost?
Quo (formerly OpenPhone) starts at $23/user/month (Business, annual). Pricing varies by team size and feature tier — check the official pricing page for current rates.
Is Quo (formerly OpenPhone) worth it?
Quo (formerly OpenPhone) scored 79/100 in our transparent 100-point methodology across capability depth, AI quality, ecosystem, UX, governance, and value. It is best suited for startup phone system, ai call answering, founder-pm voice. Teams outside that profile may find better fit with alternatives.
Who is Quo (formerly OpenPhone) best for?
Quo (formerly OpenPhone) is best for startup phone system, ai call answering, founder-pm voice. Our scoring rubric weights team size fit, methodology alignment, integration depth, and AI quality — Quo (formerly OpenPhone)'s strongest dimensions align with these audiences.
What are the best alternatives to Quo (formerly OpenPhone)?
The top alternatives to Quo (formerly OpenPhone) are Unitel Voice, ClickUp, Klaviyo — each scored in our directory for direct comparison.