Maze Review

Maze — product research platform for usability testing, surveys, card sorting, and AI-powered research synthesis.

Score: 76/100 Last verified: 2026-02

Maze

Maze — product research platform for usability testing, surveys, card sorting, and AI-powered research synthesis.

Why We Picked Maze

Maze is the strongest all-in-one product research platform for design-led teams, with particularly tight Figma integration and broad research method coverage. AI synthesis and report generation genuinely reduce analysis time. The per-seat pricing can add up for larger teams, but the breadth of research methods justifies it.

Key Features

  • Automated usability testing on Figma prototypes with single-click import, real-time quantitative/qualitative metrics, and auto-generated reports
  • AI-powered research synthesis identifies sentiment, generates bias-free survey questions, and produces stakeholder-ready research reports
  • Moderated and unmoderated research methods in one platform: prototype testing, card sorting, tree testing, surveys, and live interview scheduling
  • Built-in panel recruitment with automated scheduling and incentive management for sourcing research participants

Specifications

Core CompetencyUsability Testing, Product Research, Design Validation
Founded2018
FundingSeries B ($60M total)
CertificationsSOC2 Type II, GDPR
Pricing Modelper seat
Free TierAvailable
Native Integrations5 of 5 top integrations
Team SizeSmall, Mid, Large

Trust & Credibility

Founded: 2018 (8 years in operation)

Funding: Series B ($60M total)

Team Size: 201-500 employees

Security & Compliance: SOC2 Type II GDPR

Best For

Usability TestingProduct ResearchDesign Validation

Methodology Fit

How well Maze supports each PM methodology, scored 1-5 based on feature depth and template availability. Maze is strongest for Agile teams (4/5).

MethodologyScoreFit
Agile 4/5
Kanban 3/5
Waterfall 3/5
Hybrid 4/5
SAFe 2/5

AI Capability Depth

How deep Maze's AI goes across five key dimensions, scored 1-5 based on feature analysis. Maze is strongest in workflow automation and has the most room to grow in agentic ai.

CapabilityScoreDepth
Workflow Automation 4/5
Predictive Analytics 2/5
Content Generation 4/5
Natural Language 4/5
Agentic AI 2/5

Pros & Cons

Pros

  • Automated usability testing on Figma prototypes with single-click import, real-time quantitative/qualitative metrics, and auto-generated reports
  • AI-powered research synthesis identifies sentiment, generates bias-free survey questions, and produces stakeholder-ready research reports
  • Moderated and unmoderated research methods in one platform: prototype testing, card sorting, tree testing, surveys, and live interview scheduling
  • Built-in panel recruitment with automated scheduling and incentive management for sourcing research participants

Cons

  • Limited advanced features compared to competitors
  • Smaller user community and resources

Maze Pricing (February 2026)

Pricing model: per seat

Free Tier: 1 seat, limited study types, basic analytics
PlanPriceIncludes
Free $0
  • 1 seat
  • Limited study types
  • Basic prototype testing
  • Limited responses
Starter $99/seat/month (per seat)
  • Unlimited studies
  • All research methods
  • AI-powered analysis
  • Figma integration
  • Panel recruitment
Organization Custom (per seat)
  • Unlimited seats
  • Advanced permissions
  • Custom branding
  • SSO/SAML
  • Priority support

What AI features does each tier include?

FreeBasic AI features (limited)
PaidFull AI synthesis, sentiment, report generation
EnterpriseCustom AI usage, advanced analytics

Pricing verified February 2026. Visit Maze pricing page for current rates.

Pricing

For the most up-to-date pricing information, visit the Maze pricing page.

Who is this for?

Teams looking to speed up planning and delivery with AI assistance.

Bottom line

Maze suits focused use cases; compare against higher-scoring options if you need breadth.

PM Reviews & Ratings

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Integration Depth

5 of 5 top integrations are native (not requiring third-party connectors).

IntegrationTypeDirectionSync
Figma Native One-way Real-time
Slack Native One-way Real-time
Jira Native One-way Webhook
Notion Native One-way Webhook
Amplitude Native One-way Webhook

Methodology Guides

See how AI tools support your methodology:

Browse all methodology guides.