Close Review 2026: 78/100

Close — go-to-market CRM with built-in calling, email, SMS, Chloe AI sales agent, power and predictive dialers, and 100+ integrations for fast-moving SMB sales teams.

Score: 78/100 Last verified: 2026-05

Close is a product management platform — chloe ai sales agent calls, qualifies, books, and follows up automatically and built-in calling, email, and sms in every plan. Scores 78/100 in our analysis. Best for: Founder-Led Sales, Outbound Velocity, AI Sales Agent. Starting from $35/month (Essentials, annual).

Close

Close — go-to-market CRM with built-in calling, email, SMS, Chloe AI sales agent, power and predictive dialers, and 100+ integrations for fast-moving SMB sales teams.

Why We Picked Close

Close pairs a sales-velocity CRM with Chloe AI Sales Agent (free in beta) and a tiered dialer stack. Solo plan at $9/month annual is ideal for founder-PMs handling early-stage sales. SOC2 Type 2 compliant with two-factor and Google SSO. Scale tier adds predictive dialer and unlimited recordings.

Key Features

  • Chloe AI Sales Agent calls, qualifies, books, and follows up automatically
  • Built-in calling, email, and SMS in every plan
  • Power Dialer and Predictive Dialer for outbound velocity
  • AI Email Rewrite, Lead Summaries, and AI Enrich
  • Automated workflows on Growth and Scale tiers
  • 100+ integrations including Claude, ChatGPT, Zoom, Zapier

Specifications

Core CompetencyFounder-Led Sales, Outbound Velocity, AI Sales Agent, SMB GTM
Founded2013
FundingBootstrapped
CertificationsSOC 2 Type 2
Pricing Modelper-seat tiered
Team SizeSolo, Small, Mid

Trust & Credibility

Founded: 2013 (13 years in operation)

Funding: Bootstrapped

Team Size: 51-200 employees

Security & Compliance: SOC 2 Type 2

Best For

Founder-Led SalesOutbound VelocityAI Sales AgentSMB GTM

Methodology Fit

How well Close supports each PM methodology, scored 1-5 based on feature depth and template availability. Close is strongest for Agile teams (4/5).

MethodologyScoreFit
Agile 4/5
Kanban 3/5
Waterfall 2/5
Hybrid 3/5
SAFe 2/5

AI Capability Depth

How deep Close's AI goes across five key dimensions, scored 1-5 based on feature analysis. Close is strongest in workflow automation and has the most room to grow in natural language.

CapabilityScoreDepth
Workflow Automation 5/5
Predictive Analytics 4/5
Content Generation 4/5
Natural Language 4/5
Agentic AI 5/5

Use Cases

  • Founder-PMs running outbound from a single workspace at $9/month
  • Chloe AI Sales Agent qualifying inbound leads autonomously
  • Power Dialer for high-velocity outbound campaigns
  • AI Email Rewrite producing on-brand follow-ups at scale
  • Predictive Dialer feeding inbound-rep teams on Scale tier

Pros & Cons

Pros

  • Chloe AI Sales Agent calls, qualifies, books, and follows up automatically
  • Built-in calling, email, and SMS in every plan
  • Power Dialer and Predictive Dialer for outbound velocity
  • AI Email Rewrite, Lead Summaries, and AI Enrich

Cons

  • Smaller user community and resources
  • Free tier includes usage restrictions

Close Pricing (May 2026)

Pricing model: per-seat tiered

Free Tier: Free trial available (no permanent free tier)
PlanPriceIncludes
Solo $9/month (annual; $19 monthly)
  • 1 user
  • 10k leads
  • Built-in calling/email/SMS
Essentials $35/month (annual; $49 monthly) (per seat)
  • Unlimited contacts
  • Multiple pipelines
  • Mobile app
Growth $99/month (annual; $109 monthly) (per seat)
  • Chloe AI Sales Agent
  • Power Dialer
  • Automated workflows
Scale $139/month (annual; $149 monthly) (per seat)
  • Predictive Dialer
  • Unlimited recording
  • Role-based access

What AI features does each tier include?

FreeTrial only
PaidChloe AI agent (beta free), AI Email Rewrite, AI Lead Summaries
EnterprisePredictive dialer, unlimited recording, role-based access (Scale)

Pricing verified May 2026. Visit Close pricing page for current rates.

Pricing

For the most up-to-date pricing information, visit the Close pricing page.

Who is this for?

Teams looking to speed up planning and delivery with AI assistance.

Bottom line

Close suits focused use cases; compare against higher-scoring options if you need breadth.

PM Reviews & Ratings

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Methodology Guides

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Frequently Asked Questions About Close

What is Close?

Close is an AI-powered product management platform that provides chloe ai sales agent calls, qualifies, books, and follows up automatically. It scores 78/100 in our expert analysis and is best for founder-led sales, outbound velocity, ai sales agent.

How much does Close cost?

Close starts at $35/month (Essentials, annual). Pricing varies by team size and feature tier — check the official pricing page for current rates.

Is Close worth it?

Close scored 78/100 in our transparent 100-point methodology across capability depth, AI quality, ecosystem, UX, governance, and value. It is best suited for founder-led sales, outbound velocity, ai sales agent. Teams outside that profile may find better fit with alternatives.

Who is Close best for?

Close is best for founder-led sales, outbound velocity, ai sales agent. Our scoring rubric weights team size fit, methodology alignment, integration depth, and AI quality — Close's strongest dimensions align with these audiences.

What are the best alternatives to Close?

The top alternatives to Close are Expertise AI, folk, Salesflare — each scored in our directory for direct comparison.