Fireflies.ai vs Otter.ai
Detailed comparison of capabilities, integrations, pricing, and governance
82/100
Fireflies.ai
Fireflies.ai — AI meeting assistant that records, transcribes, summarizes, and analyzes voice conversations across web conferencing platforms.
Quick Verdict
Fireflies.ai excels at product management and large teams with a score of 82/100.
86/100
Otter.ai
Otter.ai — AI meeting assistant for transcription, real-time captions, and post-meeting summaries with built-in action-item tracking.
Quick Verdict
Otter.ai excels at product management and large teams with a score of 86/100.
Capabilities & Controls
| Aspect | Fireflies.ai | Otter.ai |
|---|---|---|
| Agile Fit | 4/5 | 4/5 |
| Kanban Fit | 4/5 | 4/5 |
| Waterfall Fit | 3/5 | 4/5 |
| AI Depth (avg) | 4.0/5 | 3.8/5 |
| Founded | 2019 | 2016 |
Core Features Comparison
Fireflies.ai Features
- Bot joins meetings automatically across Zoom, Google Meet, Microsoft Teams, Webex, GoToMeeting, and dial-in calls
- AskFred conversational AI: query meeting history with natural language ('what did engineering commit to last quarter?')
- Topic tracker: tag meetings by topic (pricing, churn, integrations) and surface trends across conversations
- Sentiment analysis on customer calls — flag the moments where tone shifted
- Auto-publish summaries to Slack, Notion, Asana, Linear, ClickUp, and CRMs (Salesforce, HubSpot, Pipedrive)
Otter.ai Features
- Real-time transcription with speaker identification across Zoom, Google Meet, Microsoft Teams, and in-person meetings
- OtterPilot joins meetings automatically from your calendar and posts the summary to Slack channels or email
- Action-item tracking: AI extracts assignments, deadlines, and owners; surfaces them in a separate dashboard
- Searchable transcript library — find every mention of a feature, customer, or decision across months of meetings
- Live captions and summary delivery during the meeting, not just after
Pricing & Value Analysis
| Aspect | Fireflies.ai | Otter.ai |
|---|---|---|
| Pricing Model | per-seat | per-seat |
| Free Tier | Yes | Yes |
| Free Tier Limits | Limited monthly transcripts; 800 mins of storage per seat | 300 monthly transcription minutes; 30-min limit per conversation |
| Starting Paid Price | $10/user/month (annual) | $16.99/user/month |
| Pricing URL | View Fireflies.ai Pricing | View Otter.ai Pricing |
| Overall Score | 82/100 | 86/100 |
| Best For | Product Management, Large Teams, Cross-functional Teams | Product Management, Large Teams, Cross-functional Teams |
Best Use Cases
Fireflies.ai Excels At
- Project planning and delivery
Otter.ai Excels At
- Project planning and delivery
Integrations & Governance
| Category | Fireflies.ai | Otter.ai | Winner |
|---|---|---|---|
| Integrations | Robust | Robust | Tie |
| Governance | Enterprise | Enterprise | Tie |
| Overall Score | 82/100 | 86/100 | Otter.ai |
The Bottom Line
Both Fireflies.ai and Otter.ai are capable AI PM tools. Otter.ai scores higher and is stronger for product management and large teams.
Choose Fireflies.ai if: you prioritize product management and large teams and prefer its feature mix despite a lower score.
Choose Otter.ai if: you prioritize product management and large teams and want the higher-rated option (86/100).