Dovetail vs Teamwork
Detailed comparison of capabilities, integrations, pricing, and governance
79/100
Dovetail
Dovetail — AI-powered research repository with transcription, theme detection, and customer intelligence dashboards.
Quick Verdict
Dovetail excels at research repository and customer intelligence with a score of 79/100.
78/100
Teamwork
Teamwork by Teamwork.com — project management with Client-facing project management with billable time tracking, budget monitoring, and profitability reporting built for agencies and professional services.
Quick Verdict
Teamwork excels at agencies & professional services and client work management with a score of 78/100.
Capabilities & Controls
| Aspect | Dovetail | Teamwork |
|---|---|---|
| Agile Fit | 4/5 | 4/5 |
| Kanban Fit | 3/5 | 4/5 |
| Waterfall Fit | 3/5 | 4/5 |
| AI Depth (avg) | 4.0/5 | 2.4/5 |
| Founded | 2017 | 2007 |
Core Features Comparison
Dovetail Features
- AI-powered research repository automatically transcribes calls, identifies themes, extracts key quotes, and organizes customer insights into a searchable source of truth
- Virtual Expert AI acts as a customer advocate embodying all collected research data, providing instant answers during brainstorming, testing, or strategy sessions
- AI Agents autonomously send Voice of Customer summaries, flag emerging issues, and post early-warning alerts to Slack, Teams, or email
- Customer intelligence dashboards with segments visualize sentiment, competitor mentions, and feature themes filtered by revenue, plan, region, or account
Teamwork Features
- Client-facing project management with billable time tracking, budget monitoring, and profitability reporting built for agencies and professional services
- AI-powered project health scoring with automated risk detection and resource utilization forecasting across portfolios
- Workload management with capacity planning and automatic task reassignment when team members are overallocated
- Native CRM integration and client portal for external stakeholders to view progress without full project access
Pricing & Value Analysis
| Aspect | Dovetail | Teamwork |
|---|---|---|
| Pricing Model | per user, tiered | per-seat |
| Free Tier | Yes | Yes |
| Free Tier Limits | 1 project, 1 channel, basic AI summaries, limited AI chat | Up to 5 users, 2 projects, basic task management |
| Starting Paid Price | — | $10.99/user/month |
| Pricing URL | View Dovetail Pricing | View Teamwork Pricing |
| Overall Score | 79/100 | 78/100 |
| Best For | Research Repository, Customer Intelligence, Insight Democratization | Agencies & Professional Services, Client Work Management, Resource Planning |
Best Use Cases
Dovetail Excels At
- Project planning and delivery
Teamwork Excels At
- Project planning and delivery
Integrations & Governance
| Category | Dovetail | Teamwork | Winner |
|---|---|---|---|
| Integrations | Robust | Robust | Tie |
| Governance | Enterprise | Enterprise | Tie |
| Overall Score | 79/100 | 78/100 | Dovetail |
The Bottom Line
Both Dovetail and Teamwork are capable AI PM tools. Dovetail scores higher and is stronger for research repository and customer intelligence.
Choose Dovetail if: you prioritize research repository and customer intelligence and want the higher-rated option (79/100).
Choose Teamwork if: you prioritize agencies & professional services and client work management and prefer its feature mix despite a lower score.