Last updated: 2026-02-23

Dovetail vs monday.com

Detailed comparison of capabilities, integrations, pricing, and governance
79/100

Dovetail

Dovetail β€” AI-powered research repository with transcription, theme detection, and customer intelligence dashboards.
Research RepositoryCustomer IntelligenceInsight Democratization

Quick Verdict

Dovetail excels at research repository and customer intelligence with a score of 79/100.

78/100

monday.com

monday.com β€” project management with AI Sidekick for content generation, summaries, and automation suggestions.
Project ManagementLarge Teams

Quick Verdict

monday.com excels at project management and large teams with a score of 78/100.

Capabilities & Controls

Aspect Dovetail monday.com
Agile Fit4/54/5
Kanban Fit3/54/5
Waterfall Fit3/54/5
AI Depth (avg)4.0/53.2/5
Founded20172012

Core Features Comparison

Dovetail Features

  • AI-powered research repository automatically transcribes calls, identifies themes, extracts key quotes, and organizes customer insights into a searchable source of truth
  • Virtual Expert AI acts as a customer advocate embodying all collected research data, providing instant answers during brainstorming, testing, or strategy sessions
  • AI Agents autonomously send Voice of Customer summaries, flag emerging issues, and post early-warning alerts to Slack, Teams, or email
  • Customer intelligence dashboards with segments visualize sentiment, competitor mentions, and feature themes filtered by revenue, plan, region, or account

monday.com Features

  • AI Sidekick for content generation, summaries, and automation suggestions
  • AI-powered resource allocation based on availability and skills
  • Multiple views: Kanban, Gantt, Timeline, Calendar, Workload
  • 200+ automation recipes and integrations

Pricing & Value Analysis

Aspect Dovetail monday.com
Pricing Modelper user, tieredper-seat
Free TierYesYes
Free Tier Limits1 project, 1 channel, basic AI summaries, limited AI chatUp to 2 seats, 3 boards, unlimited docs
Starting Paid Priceβ€”$9/seat/month
Pricing URL View Dovetail Pricing View monday.com Pricing
Overall Score 79/100 78/100
Best For Research Repository, Customer Intelligence, Insight Democratization Project Management, Large Teams

Best Use Cases

Dovetail Excels At

  • Project planning and delivery

monday.com Excels At

  • Project planning and delivery

Integrations & Governance

Category Dovetail monday.com Winner
Integrations Robust Robust Tie
Governance Enterprise Enterprise Tie
Overall Score 79/100 78/100 Dovetail

The Bottom Line

Both Dovetail and monday.com are capable AI PM tools. Dovetail scores higher and is stronger for research repository and customer intelligence.

Choose Dovetail if: you prioritize research repository and customer intelligence and want the higher-rated option (79/100).

Choose monday.com if: you prioritize project management and large teams and prefer its feature mix despite a lower score.