ClickUp vs Dovetail
Detailed comparison of capabilities, integrations, pricing, and governance
94/100
ClickUp
ClickUp — project management with AI Super Agents that autonomously break down goals, choose tools, and execute multi-step work.
Quick Verdict
ClickUp excels at project management and large teams with a score of 94/100.
79/100
Dovetail
Dovetail — AI-powered research repository with transcription, theme detection, and customer intelligence dashboards.
Quick Verdict
Dovetail excels at research repository and customer intelligence with a score of 79/100.
Capabilities & Controls
| Aspect | ClickUp | Dovetail |
|---|---|---|
| Agile Fit | 5/5 | 4/5 |
| Kanban Fit | 5/5 | 3/5 |
| Waterfall Fit | 4/5 | 3/5 |
| AI Depth (avg) | 4.6/5 | 4.0/5 |
| Founded | 2017 | 2017 |
Core Features Comparison
ClickUp Features
- AI Super Agents that autonomously break down goals, choose tools, and execute multi-step work
- Multi-model Brain with GPT-5, Claude Opus, o3, and o1-mini — switch models per task
- AI Knowledge Manager indexes all workspace data for context-aware answers
- AI-powered standups, task assignment, subtask creation, and progress summaries
Dovetail Features
- AI-powered research repository automatically transcribes calls, identifies themes, extracts key quotes, and organizes customer insights into a searchable source of truth
- Virtual Expert AI acts as a customer advocate embodying all collected research data, providing instant answers during brainstorming, testing, or strategy sessions
- AI Agents autonomously send Voice of Customer summaries, flag emerging issues, and post early-warning alerts to Slack, Teams, or email
- Customer intelligence dashboards with segments visualize sentiment, competitor mentions, and feature themes filtered by revenue, plan, region, or account
Pricing & Value Analysis
| Aspect | ClickUp | Dovetail |
|---|---|---|
| Pricing Model | per-seat | per user, tiered |
| Free Tier | Yes | Yes |
| Free Tier Limits | 100MB storage, unlimited tasks, unlimited members | 1 project, 1 channel, basic AI summaries, limited AI chat |
| Starting Paid Price | $7/user/month | — |
| Pricing URL | View ClickUp Pricing | View Dovetail Pricing |
| Overall Score | 94/100 | 79/100 |
| Best For | Project Management, Large Teams, Enterprise | Research Repository, Customer Intelligence, Insight Democratization |
Best Use Cases
ClickUp Excels At
- Project planning and delivery
Dovetail Excels At
- Project planning and delivery
Integrations & Governance
| Category | ClickUp | Dovetail | Winner |
|---|---|---|---|
| Integrations | Robust | Robust | Tie |
| Governance | Enterprise | Enterprise | Tie |
| Overall Score | 94/100 | 79/100 | ClickUp |
The Bottom Line
Both ClickUp and Dovetail are capable AI PM tools. ClickUp scores higher and is stronger for project management and large teams.
Choose ClickUp if: you prioritize project management and large teams and want the higher-rated option (94/100).
Choose Dovetail if: you prioritize research repository and customer intelligence and prefer its feature mix despite a lower score.